Achieving International LTE Roaming
At the recent LTE MENA conference I had the pleasure of being on a panel where we discussed the challenges and opportunities with achieving international LTE and Voice over LTE (VoLTE) roaming. During...
View ArticleRead what you missed at the WebRTC Conference & Expo
I thought I’d share a few observations from the WebRTC Conference and Expo in Miami last week. I attended many sessions, participated in one as a panelist, and represented Dialogic at our booth....
View ArticleAdvancing Texting for the Contact Center
Last week, we explored texting within the contact center realm. As texting becomes more prevalent in the contact center, there will be a lot of interesting use cases for expanding text as a customer...
View ArticleADG LDI Ltd Reaffirms Utmost Commitment To Quality-Of-Service
We are thrilled to announce that ADG LDI Ltd has decided to modernize their interconnect network! As a premier telecommunications provider, ADG LDI offers interconnect services to both fixed and mobile...
View ArticleNFV Vendor Challenges Part 1
We’ve all likely seen the Gartner hype cycle for emerging technologies curve. I remember many, many years ago when I first saw that curve. I don’t even remember what it was about, but it had the Peak...
View ArticleVoWi-Fi: Risks & Rewards
With voice-over-Wi-Fi (VoWi-Fi) now natively supported by both the Apple iPhone and Android-based handsets, telecom service providers are actively evaluating the risks and rewards of this new...
View ArticleSix Strategies for More Roaming Revenue
Roaming, to borrow a phrase, wasn’t billed in a day. Revenue from roaming subscribers is an important part of overall carrier revenue, but generating mobile roaming revenue isn’t a simple matter of...
View ArticleNFV Reality
My past two blogs have been about NFV vendor challenges. From the xSP side, I continue to see what I’ll call extreme interest in our NFV plans. The xSPs want to deploy NFV for the reasons the...
View ArticleIVR, You Ready for the Future?
When smartphones began to replace traditional mobile phones, some felt it signaled the end of voice-driven communications. Among the early casualties expected were interactive voice response (IVR)...
View ArticleDiameter Signaling Controller (DSC) ≠ Diameter Routing Agent (DRA)
Many people in our industry confuse a Diameter Signaling Controller (DSC) with a Diameter Routing Agent (DRA). While a DRA was the first and most publicized function of a DSC, and an important one at...
View ArticleThe WebRTC Codec Conundrum
As someone who has spent most of his career in the Voice over IP industry, I’ve come to recognize the seasonable resurgence of the issues centered on voice and video codecs. Like the cicadas that...
View ArticleNFV Interview
NFV is an important topic for Dialogic. Dialogic has had software infrastructure products for some time in the media processing area, even before I ever heard of the term NFV. Software-based media...
View Article8 Technical Considerations When Upgrading Your Call Center Phone System
This is an excerpt from the original blog written by Emily Arnold, Product Marketing Specialist for Digium. Permission has been granted by Digium. A link to the full blog has been provided below. Call...
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